If you are accidentally disconnected by the software during a game, your hand will be protected by our All-In Protection Feature unless you do something to fold your hand.
Occasionally a hand will appear to start, as indicated by the shuffle of the cards and the prompt for the posting of the blinds, followed by a pause and the dealer text indicating that the "Hand Will Start Over". Player accounts will be unaffected by incomplete hands as only completed hands are posted to their accounts. This means that any blinds posted and bets made in an incomplete hand are not taken from the players true account balance.
What has happened is your connection was interrupted causing a break in the information flow between your computer and the game server. When the game does not receive a response from you within 15 seconds for 7-Card Stud/20 seconds for Texas Hold'em, it considers you to be timed out and completes the hand without you. If you have not exceeded your "all-ins" for the day, you will be put "all-in" and your investment in the hand will be protected to the completion of the hand. For additional details about this feature, please read about the All-In Policy.
When you put the last of your chips into the pot, you are considered to be all-in. You cannot be forced from a hand if you don't have a sufficient amount of chips to call a bet. You are able to call for the amount that you have. The remainder of the bet is either returned to the player who made the original bet or a side pot is created if called by any number of other players.
Click on Log Viewer to see results of your "all-in" hand and continue playing.
system will only fold a hand under the following circumstances:
Transactions are posted to players' accounts at the completion of every hand. If a hand does not complete for any reason, then all players' accounts are restored as they were at the beginning of the hand. All bets are off and a new hand is dealt.
One per 24-hour period. The number of remaining player All-In's is displayed in the top right corner of the Real Money Poker table window. Players may also find their current number of remaining All-In's by clicking on the Cashier button. If you have used all of your All-In's, you may request to have them reset by clicking on the Options button and choosing "Request All-In Reset". All-In's are automatically reset on a daily basis. pokerplex's cardroom manager supervises All-In activity during Play for Real games. Any player who misuses this feature will either be denied any All-In reset request or suspended from the game.
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