Poker SUPPORT

Miscellaneous

What is a game number, and what is it for?

Every hand played is given a unique number. This game number (commonly referred to as a hand number) can be used when requesting player hand histories or when there is a problem with a specific hand that you would like to review and report. If there is ever a question or a problem with a particular hand, note the hand number somewhere and quote it when contacting support@pokerplex.com If you missed the hand number and the next hand has already started, note this hand number and mention that you are concerned about the previous hand.