Poker SUPPORT

ECASH ACCOUNT

Why can't I transfer my entire balance to the table?

If you deposit to your ECash Direct account you may find that an additional sum of money has been added to your Account (e.g. if you have deposited $50 to a new account you may find that $100 is in your ECash Direct Account), but the additional sum of money (the extra $50) cannot be transferred to your Poker account. This is a bonus given to you by the Casino, and must be wagered in the casino (or bingo room) before you can withdraw it. This additional $50 will NOT affect your rights to withdraw any of your deposits or winnings from the poker software, which are 100% available for withdraw 100% of the time. If you have any questions about how much you can withdraw please email us at: pokerplex@ecashdirect.net